Legal

Privacy Policy

Effective date: March 26, 2026

1. Introduction

Develoogy ("we", "our", or "us") is a software development agency based in Ghana, providing web development, mobile app development, web design, and UI/UX design services to clients worldwide. We are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website at develoogy.com or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or engage our services, we may collect:

  • Full name and contact details (email address, phone number)
  • Country of residence
  • Project details, requirements, and any files or assets you share with us
  • Payment information (processed securely through third-party payment providers)
  • Communications, including emails and messages sent via WhatsApp

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and operating system

2.3 Information from Third Parties

We may receive information about you from third-party platforms such as social media networks or referral partners, only where you have given your consent to those platforms to share your data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide quotes for our services
  • To deliver, manage, and improve the services we provide to you
  • To communicate project updates, milestones, and deliverables
  • To process payments and maintain financial records
  • To send occasional updates about our services, where you have consented
  • To comply with legal obligations and resolve disputes
  • To analyse website usage and improve our online presence

4. Legal Basis for Processing

Where applicable under data protection law, we process your personal data on the following legal bases:

  • Contractual necessity: to fulfil our obligations to you as a client
  • Legitimate interests: to operate and improve our business
  • Consent: for marketing communications, which you may withdraw at any time
  • Legal obligation: to comply with applicable laws and regulations

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers (e.g. hosting, payment processors, project management tools) who are contractually obligated to protect your data
  • With your consent, for example if we wish to feature your project as a case study or testimonial
  • If required by law, court order, or governmental authority
  • In connection with a business transfer or acquisition, in which case we will notify affected users

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is typically retained for a minimum of three (3) years following project completion for record-keeping and support purposes. You may request deletion of your data at any time, subject to legal retention requirements.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure email communication, encrypted file storage, and access controls on client data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our website.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access: request a copy of the data we hold about you
  • Right to rectification: request correction of inaccurate data
  • Right to erasure: request deletion of your data, subject to legal obligations
  • Right to restrict processing: request that we limit how we use your data
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing based on our legitimate interests

To exercise any of these rights, please contact us at develoogy@gmail.com. We will respond within 30 days.

10. International Data Transfers

Develoogy operates from Ghana and serves clients globally. When you engage our services, your data may be processed in Ghana or in other countries where our service providers operate. We take steps to ensure that appropriate safeguards are in place for any international transfers.

11. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: